Policies

COMPANY POLICIES

Ordering Options - We make placing your order a breeze with our online shopping cart. We accept most major credit cards and personal checks through the PayPal payment service. We prefer using Paypal because it is the safest and most widely used form of payment on the internet. We also accept money orders and personal checks through Paypal.

Returns - If you must return a product to The New Age Pagan please contact us right away via email. We accept returns for damaged merchandise, mistakes that we make and for merchandise that is defective from the factory. The Product Must Be Returned In The Original Packaging With A Copy Of The Invoice. Customers have the option of receiving a refund of the sale price, store credit or replacement of the product. The Customer is responsible for all shipping charges and there is a 10% restocking fee.

Damaged or Incorrect Merchandise - The New Age Pagan will replace any merchandise that is received in damaged condition or as a result of our error. Please contact us immediately via email if this situation occurs. The customer is responsible for all shipping charges. We Can Not Be Responsible For Lost Or Damaged International Orders

Privacy Policy - The New Age Pagan does not share your email address, postal mail address or any other personal information with anyone not directly involved in the processing of your order. We do not send unwanted emails, advertisement or postal mail of any kind to our customers. The New Age Pagan only contacts our customers to confirm order information, supply shipping information or in response to questions that we receive.

Back Ordered/ Out of Stock Items - We strive to keep our website up to date by labeling items that are on backorder as quickly as possible. On occasion, we may temporarily run out of a particular item. If an item is ordered that is found to be out of stock due we will contact the customer immediately and offer the option of receiving a Full Refund or waiting until the backordered item is back in stock. Some of our items may be "Discontinued Items", which means that we are no longer be able to reorder them from our supplier. When this occurs we will contact the customer immediately and offer the option of store credit or a Full Refund.

Legal Disclaimer - It is the responsibility of the customer to obey all applicable local, state, federal and international laws in regard to the possession and use of any item on this site. Consult your local and state laws before ordering if you are in doubt. By placing an order the customer represents that they will use the product ordered in a lawful manner and that they are of legal age to purchase the product. The New Age Pagan does not accept responsibility for the misuse of any product sold on this website.

We Do Not Allow Sales Of Knives, Herbs Or Smoking Products To Minors!